We have looked in many files but cannot find the existing tickets view column width...

I like to change from this existing tickets view the width of the different columns, where do I have to look at (which file?)?

If you look in the source for View.ascx you will see a section:

Panel ID="pnlExistingTickets"

There is a table below that. This is the table that controls the display of the existing tickets.

Hi,

First up... great mnodule!!

I would also like to widen the text displayed in the columns "Assigned" and "Description". I can widen the actual columns, but it will not display any more data in those columns than say approx. 14 characters in width. I would like for example, 25 in assigned and 35 in description.

Anyway of doing this as I have exhausted all my locations in the code to add "Width="200" for example...

Thanks.

The "lvTasks_ItemDataBound" method in the View.ascx.cs page is formatting the number of characters displayed. You can make the change there, but you will lose any changes on an upgrade. We plan to release another version in the next 60 days.

Worked a treat!
I will just document what was changed so it can be changed in a new version that you create. Thanks for the quick response and good luck with improving the module.

Cheers.

Posted By admin on 09-13-2010 05:50 PM
The "lvTasks_ItemDataBound" method in the View.ascx.cs page is formatting the number of characters displayed. You can make the change there, but you will lose any changes on an upgrade. We plan to release another version in the next 60 days.

Thank for the tip.

So that you know what is coming in the future. We will allow you to have the option (the standard HTML version will always be available) to use a Silverlight UI that you can change using Expression Blend and it will not be overridden when you do an upgrade.

Sorry I'm not a coder, but what do I modify/add in the View.ascx.cs to change the number of characters being displayed? I have the field expanded but I don't understand what I need to change to get the characters to display.
Edit: Wondering if I could get some direction on making the TASKID sort in descending ordering instead of ascending in the Existing tickets view?
Thanks!

Sorry I'm not a coder, but what do I modify/add in the View.ascx.cs to change the number of characters being displayed? I have the field expanded but I don't understand what I need to change to get the characters to display.

This requires a coder because one wrong move and the entire application WILL stop working. If you really need this then it should be worth the money to pay for a coder who can do this correctly.

Edit: Wondering if I could get some direction on making the TASKID sort in descending ordering instead of ascending in the Existing tickets view?

This one is already done.

If you click on any of the colums twice it will reverse the direction of the sort (sometimes you have to click 3 times).

Ok, thanks, not a big enough deal to pay someone for it.

As for the sorting of the TASKID, I would like to make it default to descending so whenever I open the existing tickets page I see it with the TASKID descending instead of Asceding.

As for the sorting of the TASKID, I would like to make it default to descending so whenever I open the existing tickets page I see it with the TASKID descending instead of Asceding.

Once you set it to sort that way, when you return to the page, you will see that it is still sorted that way.